Resume
Experience
UX Design Manager
ZS Associates • 2017–Present
Currently lead a team of UX and visual designers for the VERSO family of AI and conversational UI products at this Evanston, IL consulting firm. Collaborate with user research, development, product management and data science teams to design apps for sales teams to consume insights and recommendations to improve customer engagement.
UX Design Lead
IBM Watson Health • 2016–2017
Worked with design, development, offering management, and end-users to guide the design direction of IBM's Watson for Drug Discovery product for IBM Watson Health in Austin, TX. Responsibilities included conceptual wireframing and prototyping, sprint planning, and facilitating design-thinking workshops to design a tool for accelerating disease and drug research.
UX Designer and Researcher
IBM Design • 2014–2016
Worked with development teams, offering management, and designers on both IBM's Bluemix cloud platform, as well as IBM's Watson for Drug Discovery product in Austin, TX. Responsibilities included conducting user-research studies, conceptual wireframing, prototyping, and delivering design assets to our development team.
UX Design Co-op
IBM • Summer 2013
Worked with information architects, design leads and UX designers in Durham, NC for the production of client-facing enterprise software. This included conceptual wireframing, creating CSS and HTML prototypes and designing user interface icons, graphics and specs for delivery to developers.
Graphic Designer
Naughton + Associates, Inc • 2007–2012
Projects included environmental graphics, wayfinding signage, map and theming illustrations, and design intent manuals for airports, municipalities, universities and transportation agencies. Contributed to client meetings, design briefings, new business proposals, as well as maintained the office website for this Chicago, IL -based firm.
Art Editor & Illustrator
The Cauldron Literary Magazine; The Index • 2006–2007
Selected and edited art submissions for the Kalamazoo College art and literary magazine, as well as designed the cover. Selected and edited art and photo submissions for the Kalamazoo College newspaper, and designed infographics and editorial illustrations.
Design Intern
National Geographic Adventure • Jan–Mar 2005
Scanned and color-corrected images, assembled issue mock-ups, assisted with photo shoots, and illustrated infographics and locator maps for this monthly magazine in New York City.
Education
Master of Graphic Design
North Carolina State University • 2012–2014
Bachelor of Arts in Studio Art
Kalamazoo College • 2003–2007 (magna cum laude)
Study Abroad Semester in Rome, Italy
The American University of Rome • Sep–Dec 2005
Skills
Wireframing
Figma
Axure
Sketch
Adobe Creative Suite
Prototyping
Axure
CSS3 + HTML5
Invision
Keynote
User Research
Contextual Inquiries
Evaluative Interviews
Generative Interviews
Surveys
Facilitation
Design-Thinking Workshops
Sprint Planning